OFFICE
Germantown Office
ROD · Lanthea Mangum
Your schedule is pacing well below budget and it's the single biggest thing to fix today — front-load tomorrow's chairs to start closing a $290K gap before month-end.
At Stake
$484K
Levers
3
Reds / 17
8
Action Levers TOP 3 · WORK THESE TODAY
Full Scorecard 17 METRICS · 7 SECTIONS · RANKED vs 142 OFFICES
Critical
On track
Achieved
◆ = this office · │ = target · track spans p10→p90 of the network
REGIONAL OPS DIRECTOR
Lanthea Mangum
3 OFFICES · SGA
Spend your day in the field at all three offices — none are fixing themselves and $2.2M of open production is at stake — but the one thing to drill everywhere is Admin Appointment Churn, broken in all 3 and costing $492,892 in profit.
Open Prod
$2.2M
Offices
3
Acted
0/3
Where To Spend The Day FOCUS OFFICES · WORST-FIRST
Systemic Coaching Theme FIX ONCE, ACROSS THE REGION
REGION-WIDE LEVERS
Accountability Loop DIRECTIVES → MEASURED → MOVED
| Office | Directives | Acted | Measured | Moved Right |
|---|
Region Scorecard 17 METRICS · OUTLIERS POP · SORTED WORST-FIRST
R = offices critical
A = on track
G = achieved
marker = region's standing in the org (p10→p90) · worst office called out at right
DAYBREAK // benchmark = trailing-90d in-network percentile across 142 offices · not a static target · educational notes sourced from eduLib